Communication and influence
How you say it: emails, meetings, arguments and presentations, and being understood by customers, investors and your own team.
Ideas on this theme, newest first
Confidence is not volume
We judge confidence by how people talk, and how people talk is mostly habit. Back whoever sounds most sure and you will often back the wrong person.Let them score the points
You win an argument when you get the outcome you wanted, not when the other person admits you were right. Decide what you want before you open your mouth, then give away every point that costs you nothing.Go into every meeting knowing exactly what outcome YOU want
Say exactly what you mean
People do judge a book by its cover
It’s never just business
Give the good news first
How to write killer email
Never wrestle with a pig
There are no substitutes for proximity
Trying to Build Great Startup Teams? Focus on Communication
All About Meetings
How to get your Startup Team to Communicate Clearly
Coffee is The New Smoking
Other themes
Building and scaling companies
Strategy, product and execution, and growing without losing what made it good.
Selling and raising
Finding customers, closing deals, pricing, and raising the money to keep going.
Leadership and culture
Setting the tone and building a team that does good work when nobody is checking.
Decisions and judgement
Thinking clearly, spotting your own biases and choosing well with imperfect information.
Mindset and habits
Persistence, optimism and the daily routines that keep you moving forward.